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Bilateral Base – Apps & Equipment for Online EMDR Therapy

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Getting Started

14
  • Full Video Tutorial (30 mins)
  • Adding a Client
  • Sending Your Client a Session Link
  • Starting a Session
  • Session & BLS Controls
  • Adding Session Dates & Times
  • Video Background Effects
  • Sharing Your Screen
  • Record a Session
  • Whiteboard
  • In-Person BLS Tools
  • Using External Video (e.g. Zoom)
  • Instant Online Session
  • Group Video Calls

Device Setup

4
  • Device Setup & Compatibility Guide (For Therapists)
  • Auditory BLS With Apple iPad / iPhone
  • Auditory BLS With Android Tablet / Phone
  • Auditory BLS With Wireless Headphones

Admin & Settings

8
  • Access and manage your invoices
  • Change Session Invite Text
  • Reset Your Password
  • Update your payment details
  • Update your email address
  • Updating Your Subscription
  • Add Shortcut to your Desktop (Mac)
  • Add Shortcut to your Desktop (Windows)

Guides For Clients

4
  • Preparing For Your Session (Client Version)
  • Using Apple iPad / iPhone (Client Version)
  • Using Android Tablet / Phone (Client Version)
  • Using Wireless Headphones (Client Version)

Privacy, Security & Legal

3
  • Platform Security Information
  • Privacy Policy
  • Terms of Use

Solving Issues

8
  • Simple Steps to Solve Occasional Issues
Connection
  • Blocked Video – Network Settings
  • Improving Your Internet Speed
Video
  • Audio or Video Playback Blocked
  • Solving camera issues
  • Video Issues – Low Quality / Call Dropouts
Audio
  • Audio or Video Playback Blocked
  • Auditory BLS – I can hear BLS even when ‘Client Only’ is selected

Getting in touch

1
  • How to contact us

Enterprise Users

2
  • Enterprise Network Configuration Settings
  • Request Enterprise Information Pack
  • Home
  • Support
  • Device Setup

Device Setup

  • Device Setup & Compatibility Guide (For Therapists)
  • Auditory BLS With Apple iPad / iPhone
  • Auditory BLS With Android Tablet / Phone
  • Auditory BLS With Wireless Headphones

EMDR Tools

  • Online EMDR

Pricing

  • Pricing Plans

Resources

  • Blog

Support

  • User Guides
  • Cookie Settings

Company

  • Contact Us
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