Professional EMDR Tools
for Therapists

Industry-leading platform for online and in-person EMDR therapy. Use advanced digital EMDR tools, with secure compliant video conferencing.

We've made it simple to get started using
advanced EMDR tools with your clients.

ONLINE & IN-PERSON

EMDR tools that are ideal for using online and in your therapy room.

free access

Free usage hours every month + an unlimited 30 day trial.

easy to use

Quick to learn, easy to use and no software to download for you or your clients.

worldwide compliant

Compliant platform & video conferencing (inc HIPAA, GDPR, PHIPA/PIPEDA etc.)

Supporting you
and your practice

Many EMDR therapists are now working with clients both in-person and online.

Bilateral Base provides everything you need for hybrid working in one platform.

Professional EMDR tools can improve your efficiency and workflow as a therapist and provide credibility and reassurance to your clients.

Custom Stimulus
for Every Client

Virtual Light Bar

Auditory BLS Studio

We're trusted by thousands of organisations worldwide

Online Therapy Features

Secure Video Conferencing

Encrypted video calls that do not pass through our servers to ensure the highest level of privacy.

Group Video Calls

Multi-participant calls enable the inclusion of a translator, supervisor, run couples/group sessions or EMDR training.

Secure Reusable Links

Each client receives a unique secure link that they can use to join all their sessions. More info

Tablet/Smartphone Compatible

The only EMDR platform to fully support auditory BLS on Android & iPad/iPhone. More info

External Video Compatible (e.g. Zoom)

Use our EMDR tools alongside other video conferencing platforms like Zoom, Microsoft Teams, Google Meet etc. More info

Client's View Panel

Enables you to monitor exactly what your client is seeing and hearing when BLS tools are in use.

Session Record

Securely record sessions to your computer for supervision or accreditation purposes. More info

Whiteboard

A different way to connect with your clients using visual expression. A great way to demonstrate ideas.

Screenshare

You or your client can securely share what is on their screen, (e.g. documents, pictures, & video). More info

Instant Messaging

A quick and convenient way to share short notes, links or videos during a session.

Video Backgrounds

Replace your video background for privacy or just to have a more professional backdrop. More info

Save BLS Settings

Each client’s EMDR tool settings are automatically saved so they are available for future sessions

In-Person Sessions

In-Person EMDR Tools

Make use of the same powerful digital EMDR tools in-person as you do online for a flexible and cost effective EMDR therapy setup.

Virtual Light Bar

Display the Virtual Light Bar on a computer monitor, laptop or TV for a highly customisable visual EMDR tool.

Auditory BLS

Use Auditory BLS in your therapy room through a standard pair of headphones. Your clients can choose from a wide selection of auditory sounds.

Remote Controlled

Deliver a highly professional and convenient experience, by using a second device such as your tablet/phone to remotely control the EMDR tools

What EMDR therapists think of BB...

Frequently Asked Questions

Have some questions before you get started? Check out our FAQs below. If you still have questions,
speak directly with our team of experts.

When you first sign up, you will have a 30 day period to try out all the features of the platform. We recommend testing it with a friend or colleague first before doing an online EMDR session with a client.

The platform will work on any reasonably modern PC, Mac, iPad/iPhone or Android tablet/phone

No, there’s no software to install. The platform works on any modern PC or Mac with a web browser like Chrome, Edge, Firefox or Safari.

If you or your client are using an iPad or iPhone then the Safari browser should be used.

If you or your client are using an Android device then the Chrome browser should be used.

Bilateral Base was designed specifically for clinical work and so security has been ‘baked in’ from the start as opposed to being a bit of an afterthought as is the case with some general purpose video services.

  • Video call encryption – Our video calls use end-to-end 256 bit encryption directly between the two participants’ computers, so no one can break into or watch a conference happening. For the technically minded, the technology we use is WebRTC. This is an industry standard for telehealth.
  • Secure Session Links – The reusable invitation links that are sent to clients, are all unique and with billions of possible combinations are virtually impossible to guess.
  • Server, Database & Account Security – Our servers and databases are also encrypted. Each account is protected behind a required complex password.
  • Anonymous Client Profiles – To further ensure that everything stays between you and your client, Bilateral Base does not hold any personally identifiable information about your clients. When you add a client to our client manager tool you have the option to enter an anonymous identifier instead of their name.
Yes we are. You can download your Business Associate Agreement (BAA) by logging in and selecting ‘Settings’.

Yes absolutely! Our built-in video conferencing uses a leading industry standard video conferencing technology called WebRTC that is very secure and so is ideal for all types of therapy session even when bilateral stimulation tools are not being used.

Apart from a computer, tablet or smartphone for you and your client, no other equipment is needed. The only additional thing to consider is a pair of headphones that include a microphone. These do not need to be complicated or expensive. The headphones that come with most new phones will usually do just fine and ‘headsets’ that include headphones and microphone are fairly inexpensive.

We recommend using headphones and microphone because:

  • If your client is using headphones, it enables you to use auditory bilateral stimulus with them. Headphones ensure that the sound is delivered alternately to the client’s left and right ears.
  • Headphones avoid that ‘echoey’ effect that is sometimes heard on video conferencing calls, where you can ‘hear yourself’. This happens because a user’s microphone is picking up the sound from their computer speakers, which can make it hard for the other person on the call to hear.

If you are planning to use auditory BLS with a client then we recommend you ask them to use a pair of wired headphones. This is because some wireless headphones do not support stereo audio (which is required to deliver auditory stimulus to left and right ears in an alternating pattern).