Bilateral Base – Apps & Equipment for Online EMDR Therapy
This article is intended to assist if you want to allow your client to view all or part of what is on your screen during an online session.
Screen Share is currently supported on all web browsers* on PC/Mac. It is not currently available on Apple/Android tablets or phones
*Safari for Mac has limited support for screen sharing, if you intend to use Screen Share as part of your therapy practice then we recommend using Chrome or one of the other browsers that has fully supports this capability
The instructions and screenshots below are for Chrome but the steps are almost identical in other browsers (the labelling of options may be a little different)
Your clients can also share their screen with you using the below steps.
Now select which part of your screen you wish to share. Some users avoid using Screen Share because they are not confident about what their client will be able to see and they don’t want to show anything that may be private (or be embarrassed about how many icons they have covering their screen). There are a number of ways that you can precisely control what you are sharing with your client.
(Tip – If you want to be sure about what your client will see then, the why not ask a friend or colleague to act as your client. Send them a session link and then try sharing your screen with them. You can also so this by using another device, e.g. your phone to act as your client’s device)
A common request is to be able to see your client while also viewing and sharing a document on your screen.
When you’ve finished sharing your screen select ‘Stop Screen Share’. Anything you were sharing with your client will no longer be visible to them.
Not currently, but we will be adding this feature in so that your client can see you and the document you are sharing. We have found that most therapists prefer to keep their client focused on whatever they are sharing with them, however we do recognised that there are times where your client may prefer to maintain that connection with you at all times and so we will be adding this in soon.
Please send us a message if this is relevant to you as it will help us prioritise what are technology team are building into the platform.
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