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BilateralBase: Simple, Secure & Free EMDR Tools – for Therapists

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Getting Started

14
  • Full Video Tutorial (30 mins)
  • Adding a Client
  • Sending Your Client a Session Link
  • Starting a Session
  • Session & BLS Controls
  • Adding Session Dates & Times
  • Video Background Effects
  • Sharing Your Screen
  • Record a Session
  • Whiteboard
  • In-Person BLS Tools
  • Using External Video (e.g. Zoom)
  • Instant Online Session
  • Group Video Calls

Device Setup Guides

2
  • Device Setup & Compatibility Guide (For Therapists)
  • Preparing For Your Session (Client Version)

Admin & Settings

9
  • HIPAA Business Associate Agreement (BAA)
  • Access and manage your invoices
  • Change Session Invite Text
  • Reset Your Password
  • Update your payment details
  • Update your email address
  • Updating Your Subscription
  • Add Shortcut to your Desktop (Mac)
  • Add Shortcut to your Desktop (Windows)

Privacy, Security & Legal

3
  • Platform Security Information
  • Privacy Policy
  • Terms of Use

Solving Issues

3
  • Solving Low Quality Video/Audio or Dropped Connections
  • Solving Platform Access Issues
  • Solving Camera Issues

Getting in touch

1
  • How to contact us

Enterprise Users

2
  • Enterprise Network Configuration Settings
  • Request Enterprise Information Pack
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