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BilateralBase: Professional Solutions for EMDR Therapy

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Getting Started

16
  • Accounts, Free Trial and Subscriptions
  • Platform Overview (2 min video)
  • Online Sessions (3 min video)
  • BLS Tools Guide (7 min video)
  • Adding a Client
  • Sending Your Client a Session Link
  • Starting a Session
  • BLS Settings – Autosave, Templates & Defaults
  • Video Call Background Effects
  • Record a Session
  • Sharing Your Screen
  • Whiteboard
  • In-Person BLS Tools
  • Using External Video (e.g. Zoom)
  • In-Depth Video Tutorial (30 mins)
  • Group Video Calls

Device Setup Guides

4
  • Device Setup & Compatibility Guide (For Therapists)
  • Preparing For Your Session (For Clients)
  • Auditory BLS Setup Guide (For Therapists)
  • Tactile Tappers Guide (For Therapists & Clients)

Admin & Settings

9
  • HIPAA Business Associate Agreement (BAA)
  • Access and manage your invoices
  • Change Session Invite Text
  • Reset Your Password
  • Update your payment details
  • Update your email address
  • Managing Your Subscription
  • Add Shortcut to your Desktop (Mac)
  • Add Shortcut to your Desktop (Windows)

Privacy, Security & Legal

3
  • Platform Security Information (inc HIPAA/GDPR)
  • Privacy Policy
  • Terms of Use

Setup Issues

5
  • Can’t Connect to a Session
  • Video Calls – Webcam or Sound Issues
  • Video Calls – Quality/Stability Solutions
  • Audio Tones/BLS – Not Heard/Not In Stereo
  • Other Issues…

Getting in touch

1
  • How to contact us

Enterprise Users

4
  • Information for Organisations
  • Enterprise User Management Tool
  • Enterprise Network Configuration Settings
  • Statement of Intended Use
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Advanced

5
  • Viewing/Exporting Session Log
  • Keyboard Shortcuts
  • Call Waiting (Next Client Alert)
  • Translate Platform Into Another Language
  • Live Video Captions & Translations
View Categories
  • Home
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  • Getting Started

Getting Started

  • Accounts, Free Trial and Subscriptions
  • Platform Overview (2 min video)
  • Online Sessions (3 min video)
  • BLS Tools Guide (7 min video)
  • Adding a Client
  • Sending Your Client a Session Link
  • Starting a Session
  • BLS Settings – Autosave, Templates & Defaults
  • Video Call Background Effects
  • Record a Session
  • Sharing Your Screen
  • Whiteboard
  • In-Person BLS Tools
  • Using External Video (e.g. Zoom)
  • In-Depth Video Tutorial (30 mins)
  • Group Video Calls

EMDR Tools

  • Online EMDR

Pricing

  • Pricing Plans

Resources

  • Blog

Support

  • User Guides
  • Cookie Settings

Company

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