If you are planning to use an iPad or iPhone for your upcoming session, you should download the Bilateral Base app from the Apple App Store.
This is needed due to a limitation with the Apple operating system (iOS) that runs on iPads and iPhones which prevents some features from working if accessed through a web browser (e.g. Safari)
Downloading the app is easy and takes just a few moments.
Instructions for using the Bilateral Base App for iPad/iPhone
**Please note that Android tablets and phones do not have the same limitations as iPads/iPhones and so there is no need to use an app.**